MyHome.Pro was founded on the belief that homeownership shouldn’t be a hassle. Over the years, we watched too many friends and family members struggle with home maintenance and repair issues. These were hard-working, competent, successful people – business owners, teachers, nurses, doctors, salespeople, individuals at the top of their game. – but they were completely hamstrung by time-consuming routine maintenance, technical appliance repairs, handyman projects, and, basically overwhelming “honey-do” lists. They had worked hard to create a home they loved, but they were now spending their free time simply trying to maintain it. What they needed was someone dependable and knowledgeable they could count on to get things done around the house.
So, we set out to be that someone.
We worked diligently to build a trusted team of experts to address a wide-range of home repair and maintenance needs. Skillset mastery is a top precept at MyHome.Pro, as is impeccable customer service. When we send someone into your home, you can count on them to quickly and efficiently address your needs. In addition to executing their fully-qualified trade work, our team members will demonstrate our indoctrinated principles of customer engagement:
1. Respect the customer’s time
2. Protect the customer’s home
3. Provide honest and dependable assessments
4. Offer informed and research-backed guidance and recommendations
Our services include:
- Air Conditioning & Heating Repair & Replacements
- Pool maintenance and equipment repair
- Appliance repair
- Pest control
- Handyman work, i.e. carpentry, painting, installation, power washing, general repairs and so much more.
MyHome.Pro is committed to making your home your resort, a place where you can rest and relax and spend time with those you love. Homeownership doesn’t have to be a hassle. You can count on us to keep things running smoothly.
THE MYHOME COMMITMENT:
MyHome manages its operations with three simple commitments to our Clients:
- INTEGRITY in every Client Interaction.
- EXCELLENCE in every Client Service.
- Put ENJOYMENT back into our Client’s homes.
This commitment guides us in every action we take and effort we pursue, and we focus each day on answering the question “What value did we deliver for our Clients today?”
OUR SPECIAL My Home PROs:
Our Pros are craftsmen professionals that wake up every day to solve our Client’s problems and protect their assets. MyHome invests in its Pros to make them the very best they can be, providing the latest tools, technologies, and training, and they are backed by a professional management and research team ready to service our Client’s needs.
MyHome Pros are:
- Extensively licensed in the fields in which they operate.
- Hold extensive credentials and have undergone years of training.
- Put through a deep review of Background Checks.
- Regularly Drug Tested.
- Identified by Uniform and with Photo ID Badge.
- Provided the best tools, technologies and training available.
Our Pro’s are our greatest asset and we invest in them to become the very best, and our success is their success.
Home Enjoyment Guarantee
for > 60 Years
OUR MANAGEMENT & OWNER TEAM
Steve has almost four decades of experience operating and working for service businesses large and small, and as an executive within Verizon’s Strategic Customer’s groups understands the importance of excellent customer service and total satisfaction.
Manager of Operations
Keith has been a key member of the of the MyHome/Sparkle Services team since 1983, and has a reputation with his customers for his focus on delivering exceptional service and making a difference every day for the MyHome.Pro team.
Vice President of Appliance Services
Maverick has been a professional in appliance repair for almost twenty years and has experience working on almost every make and model of major appliance in today’s homes.
Vice-President of Air-Conditioning & Heating Services
Leon has spent his entire professional life working on air-conditioning and heating systems, specializing in Residential Systems. He has experience in all brands, makes and models and is licensed to provide services in the entire State of Texas.
AAA Air Service, Heating & Air-Conditioning Services
Pest Control & Extermination Services Manager
Art has been a professional in pest control services and exterminations for over seventeen years and is considered an expert in pest control, exclusions (home improvements to keep pests out of homes) and wild-animal capture and release in the North Texas region. Art is a holder of a State of Texas Structural Pest Control Service Technician’s License in Pest Control and Termite Control.
Pool Maintenance & Repair Services Manager
Joel has been a professional in water treatment and pool care for ten years, and leads the MyHome.Pro pool team providing swimming pool and spa cleaning, chemical treatment, and equipment repair services.
Customer Care Manager
Chrissy has managed dispatch and customer service operations for almost two decades in a broad variety of trades with the majority of her experience in supporting air-conditioning and heating systems repairs and upgrades.
BOARD OF DIRECTORS
Darrell is currently “on loan” to the non-profit children’s theatre North Texas Performing Arts (formerly the Plano Children’s Theatre) where he serves as its acting Chief Executive Officer focused on guiding this thirty-year North Texas institution through the difficulties of the pandemic. He volunteers his time on behalf of that organization and receives no financial compensation for his approximately full-time work there. For more information, go to North Texas Performing Arts.
Darrell Rodenbaugh serves on the MyHome.Pro Board of Directors and has ownership interests in MyHome.Pro and provides guidance and support to the MyHome.Pro management team. Darrell spent twenty-five years in the high-tech industry in sales and general manager roles with IBM, Oracle, Yahoo!, and i2 Technologies and was the SVP and general manager for McAfee’s global Small & Medium Business Division. He went on to create a security and life-safety services company.
Darrell is one of the creators of the MyHome.Pro services solution based on his own experience in needing high-quality, predictable and trusted home services help given his extensive domestic and overseas travel schedule.
Darrell is a graduate and now Trustee at Washburn University and earned his MBA at the University of Houston.